Have a complaint? We're here to help.

1-844-608-8756
Make a complaint

Ensuring equity. Delivering fairness.

Make a complaint

  • We operate as a safeguard against unfair outcomes.

    We are an independent office of last resort that handles unresolved complaints about Hydro One. Our services are free, voluntary and confidential.

    What guides our work

  • About Us

    We promote fairness, equity and accountability at Hydro One.

    Learn more

  • Complaints

    We are dedicated to a complaints process that is free, fair and confidential.

    How we do it

  • Resources

    Frequently asked questions, links to useful websites and our key documents – all in one place.

    Explore
  • Young child holding a jar containing lights

  • Hydro One Ombudsman Annual Report 2019

    Each year the Ombudsman releases an Annual Report containing statistics, case studies and other information of interest to the public.

×
Close
Go back